1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and property name (if provided when filling out our contact form).
• Usage Data: Browser type, IP address, device data, pages visited, time spent on pages (collected via cookies or analytics tools).
• Service Data: Information related to your community, valet trash needs, pickup scheduling, and correspondence with our team.

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2. How We Use Your Information

We use your information to:

• Respond to inquiries and service requests
• Coordinate and schedule valet trash services
• Improve our website and customer experience
• Send occasional updates, service notices, or promotions (if opted-in)
• Comply with legal obligations

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3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

• Service providers who assist in operating our website or business (e.g., email platforms, analytics tools)
• Property managers or landlords if you are a resident in a participating community
• Legal authorities if required to comply with applicable laws

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4. Cookies & Analytics

We use cookies and third-party tools (such as Google Analytics) to collect anonymized usage data. These help us understand how users interact with our site and improve its performance.

You can choose to disable cookies in your browser settings.

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5. Data Security

We implement reasonable safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

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6. Your Rights

You have the right to:

• Access or request a copy of your personal data
• Correct inaccurate information
• Request deletion of your information (unless legally required to retain it)
• Opt out of marketing emails at any time

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7. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

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8. Updates to This Policy

We may update this Privacy Policy periodically. When we do, we’ll revise the "Effective Date" above. We encourage you to review it regularly.